Destruction is the final, necessary stage in a box’s lifecycle and a key component of your organization’s retention program. Destruction and retention work hand-in-hand.   Storing records for the proper amount of time, and securely destroying these records in a timely manner, ensures adherence to state and federal laws and industry regulations.  Iron Mountain Connect Records Management makes it easy to manage box destruction and reduce the risks and costs associated with over-retention.

Destruction is permanent; therefore, access to this functionality is controlled through a destruction permission that is assigned internally by Iron Mountain.  This permissions is not retained if the user changes roles, but must instead be re-administered.  Users with destruction permission are required to authorize destruction as part of the order process. 

1. Prepare for destruction.  Understand your organization's retention and hold policies, determine which boxes are eligible for destruction.
2. Create a destruction.csv file listing the boxes to be destroyed.
3. Select Records Management | Destruction. The Upload .csv File screen opens to Step 1 in the destruction process.
4. Upload the destruction.csv file of boxes to be destroyed.
5. Click Upload.  The Pre-Destruction wizard opens to guide you through uploading and validating boxes before you begin the destruction order.
6. Click Browse. Locate and upload your .csv file.
7. Click Continue>.  There may be a delay while Iron Mountain Connect Records Management uploads the .csv file and validates each box for the following:

MUST BE:	CANNOT BE:
Valid, active customer who is not on Destruction Hold	Status of Destroyed, Permanently Withdrawn, Checked Out from Iron Mountain or On Hold
Valid department	Destruction Identifier cannot be set to Permanent
At Iron Mountain	On another order
Unique Customer Box Number or SKP Barcode	On another destruction list

 Once validation is complete, a confirmation email is sent to the email address in your user profile.

8. Click Check Status to return to the Upload screen:
   • Validation Successful:  A unique ID is assigned and the boxes are added to the destruction list.
   • Validation Failed:  A failure message displays immediately and the file is not uploaded.  Correct the .csv file, then repeat from step 4 with the corrected file.  

9. If processing was successful, click Go to List or select Destruction | Step 2. Submit for Destruction to go to the Destruction List screen. 
10. Select boxes for destruction and add them to your cart.  To select all boxes on the destruction list, click the Select All/Unselect All check box. 
11. Click Add to Order.  The boxes you selected are added to the Destruction Order, and the Destruction Order wizard leads you step-by-step through the order process: